Frequently Asked Questions

Product Uploads is an Australian business that uploads, enters, and organizes Shopify product data for stores worldwide, so merchants can sell instead of typing. You send your supplier files, spreadsheets, or links, and our team enters, checks, and publishes every product for you. We also offer search visibility services, listed under our services.

Yes. Product Uploads is a done-for-you service run by people. Our team does the data entry and uploading for you, so there is no software for you to learn or run.

We work with Shopify stores in nine industries: fashion and apparel, beauty and cosmetics, home and garden, electronics and gadgets, health and wellness, food and beverage, sports and outdoors, toys and games, and pet supplies. If your store sells something else, ask us. The work is the same: your product data, entered and uploaded correctly. See all industries.

Yes. Product Uploads is an Australian business based in Wentworth Point, NSW, and we upload products for Shopify stores worldwide.

Product Uploads, an Australian business based in Wentworth Point, NSW. Product Uploads is a trading name of Content & Messaging Management Pty Ltd, ABN 19 678 330 339. You can email us at hello@productuploads.com.

What you sell and roughly how many products; Where your product data lives now: supplier spreadsheets, PDFs, a website, or an image folder; Which fields you need filled; Any deadline or launch date. A sample file or a link to your supplier's site helps us quote accurately.

We reply within one business day, often the same day. Your reply includes a free, custom quote, or the questions we need answered to write one.

Setup usually takes up to two days, starting with a meeting about your brand voice, product guidelines, structure, attributes, product types, categories, and tags, and your current store setup.

Typically 50 to 200 products a day, depending on how much each product needs. We work to your launch date and can hold finished products as drafts until you are ready to publish.

No. You add our team to your store by email, with permission to manage products, collections, and product data only. We never need your owner password or full store access.

Every product is checked and updated individually against your rules before it goes live. The rules come from the setup meeting: your naming, structure, attributes, product types, categories, and tags.

Use a CSV file. In the Shopify admin, go to Products > Import and upload a file built from Shopify's product CSV template (UTF-8, 15 MB or smaller). One file adds many products at once, with each variant on its own row under the same handle. When you would rather hand the work over, our Product Uploading service prepares, checks, and uploads the file for you.

Yes. Shopify's product CSV file adds or updates many products in one upload. Large catalogs are often split into several files, and testing a small batch first catches mistakes before they reach every product. Our Bulk Product Uploading service runs the whole job for you.

Most failed uploads come from the file itself: it is not saved as UTF-8, it is larger than 15 MB, a column header was renamed or removed, variants of one product don't share the same handle, or image links are not publicly reachable. Fix those, test with a few rows, then upload the rest. Our guide to preparing products for a Shopify upload covers the checks.

Collections fill in bulk through rules. An automated collection adds every product that matches conditions such as product type, vendor, or tag, so setting those fields in your product file places products in the right collections when they upload. Our guide to Shopify collections and categories explains both.

The product CSV file you upload under Products > Import must be 15 MB or smaller and saved as UTF-8. For a bigger catalog, split it into several files and upload them one after another.

Export your products to a CSV file, change the Variant Price column (and Variant Compare At Price for sale prices), then upload the file under Products > Import with the option to overwrite products with matching handles turned on. For a few products, Shopify's bulk editor lets you change prices in a grid. Check a handful of products afterward.

In the Shopify admin, go to Products > Add product. Enter the title, description, media, price, inventory, and variants, set the status to Active, and save. For more than a few products, a CSV file is quicker, or our team can post them for you.